Shipping policy

Thank you for shopping at Petorus! We are dedicated to delivering your pet supplies as quickly and safely as possible.

Processing Time All orders are processed within 1-3 business days after payment confirmation.

Shipping Time We ship internationally from China. Estimated delivery times:

• United States: 7-15 business days
• Other countries: 10-20 business days

Please note that delivery times may vary due to customs clearance or other factors beyond our control.

Shipping Costs

• Free shipping on all orders over $50
• Standard shipping: $5.99 for orders under $50

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Customs & Duties International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer.

Contact Us If you have any questions about your order, please contact us at [your email].